Privacy policy

What we collect

When you place an order, we store at most three things:

• The email address you typed — and only if you chose email delivery. The secret-key checkout stores no contact details at all.
• The plan you bought and its delivery status.
• The payment reference from our crypto payment processor (Cryptomus) so we can match your payment to your order.

What we never collect

• Your name, address, phone number, or any identity document.
• Card or bank details — we have no card processor at all.
• Account credentials — there are no accounts.
• Advertising or cross-site tracking profiles — the site runs no ad trackers.

Because this data is never created, it cannot be sold, leaked or handed over. Our answer to most data requests is that the data does not exist.

Your traffic on the eSIM

We are a reseller of prepaid eSIM profiles. Your mobile traffic flows through the partner carrier's network like any roaming SIM — we have no visibility into it and no infrastructure that could log it. For content-level privacy on any network, use a VPN.

Emails

We send transactional email only: your QR code delivery and order updates. There is no newsletter, and your address is never shared with anyone except our email delivery provider for the purpose of sending those messages.

Data retention & deletion

Order records are kept so you can retrieve your eSIM and so we can honour the 30-day support window. If you want your order's email address erased after your plan has expired, email support@nokycsim.com from that address with your order reference and we'll remove it.

Contact

Privacy questions: support@nokycsim.com.